We accept major credit cards (Visa, Mastercard, American
Express), PayPal, and Shop Pay.

Currently, we ship within Europe. We are working on
expanding our shipping options!

Delivery times may vary depending on your location.

Once your order is shipped, you will receive a tracking
number by email. You can track your order on our website or via the carrier’s
website.

Orders can only be modified within 2 hours after purchase.
Please contact us at contact@cottoncloud-store.be as soon as possible.

We accept returns within 14 days of receipt. Items must be
unused and in their original packaging. Return shipping costs are the
customer's responsibility. We recommend using a tracking shipping service to
ensure your return reaches us safely.

You can reach us via email at contact@cottoncloud-store.be
or through our Contact page.